Privacy Policy Pursuant to Regulation (EU) 2016/679 (GDPR) and Legislative Decree 196/2003 (Italian Privacy Code).
1. Data Controller The Data Controller is Telli's Mod, based in Italy, VAT number available in the contacts section of the website www.tellismod.com. For any request regarding personal data, please contact us through the "Contacts" section of the website.
2. Types of Data Collected In relation to the purposes described in this policy, we collect the following categories of personal data:
- Personal and contact details: first name, last name, email address, phone number, shipping and billing address
- Browsing data: IP address, browser type, pages visited, visit duration, via Google Analytics and similar tools
- Payment data: managed directly by payment providers (Klarna, Satispay, credit card networks) in accordance with their security standards
- Newsletter data: email address and communication preferences
3. Purposes and Legal Bases for Processing Personal data is processed for the following purposes:
- Performance of a contract (Art. 6.1.b GDPR): order management, shipping, payments, returns and customer support
- Legal obligation (Art. 6.1.c GDPR): tax, accounting and legal compliance
- Legitimate interest (Art. 6.1.f GDPR): fraud prevention, website security, aggregate statistical analysis
- Consent (Art. 6.1.a GDPR): sending newsletters and promotional communications, profiling for personalised offers
4. Recipients of Data Personal data may be shared with the following categories of recipients:
- Couriers and shipping companies: for order delivery (name, surname, address, phone number)
- Payment providers: Klarna, Satispay, banking institutions and payment networks
- Google LLC: via Google Analytics for website traffic analysis (with IP anonymisation)
- Email service providers: for sending transactional communications and newsletters
- Competent authorities: where required by law
Data is not sold to third parties or shared for third-party advertising purposes.
5. Transfer of Data Outside the EU Some recipients (e.g. Google LLC) may be located in non-EU countries. In such cases, the transfer takes place in compliance with the safeguards provided by the GDPR (Adequacy Decisions, Standard Contractual Clauses).
6. Retention Period
- Order data: 10 years for tax obligations
- Browsing data: maximum 26 months
- Newsletter data: until consent is withdrawn
- Customer account data: until a deletion request is submitted
7. Rights of the Data Subject As a data subject, you have the right to:
- Access (Art. 15 GDPR): obtain confirmation of processing and a copy of your data
- Rectification (Art. 16 GDPR): correct inaccurate or incomplete data
- Erasure (Art. 17 GDPR): request the deletion of your data ("right to be forgotten")
- Restriction (Art. 18 GDPR): restrict processing in certain circumstances
- Portability (Art. 20 GDPR): receive your data in a structured format
- Objection (Art. 21 GDPR): object to processing on legitimate grounds or for marketing purposes
- Withdrawal of consent: withdraw consent given at any time
To exercise your rights, please contact us through the "Contacts" section of the website. You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).
8. Cookies The website uses technical, analytical and profiling cookies. For more information, please refer to our Cookie Policy.
9. Changes to This Policy The Data Controller reserves the right to modify this policy at any time. Changes will be published on this page with the date of the update indicated.
Last updated: April 2026