Privacy Policy

Privacy Policy

Pursuant to EU Regulation 2016/679 (GDPR) and Italian Legislative Decree 196/2003.

1. Data Controller

The Data Controller is Telli's Mod, based in Italy, VAT number available in the contact section of www.tellismod.com. For any requests regarding personal data, please contact us through the "Contact" section of the website.

2. Types of Data Collected

In relation to the purposes described in this policy, we collect the following categories of personal data:

• Personal and contact data: name, surname, email address, phone number, shipping and billing address
• Browsing data: IP address, browser type, pages visited, visit duration, via Google Analytics and similar tools
• Payment data: managed directly by payment providers (Klarna, Satispay, credit card networks) in compliance with their security standards
• Newsletter data: email address and communication preferences

3. Purposes and Legal Bases of Processing

Personal data is processed for the following purposes:

• Contract performance (Art. 6.1.b GDPR): order management, shipping, payments, returns and customer support
• Legal obligation (Art. 6.1.c GDPR): tax, accounting and legal compliance
• Legitimate interest (Art. 6.1.f GDPR): fraud prevention, website security, aggregate statistical analysis
• Consent (Art. 6.1.a GDPR): sending newsletters and promotional communications, profiling for personalised offers

4. Data Recipients

Personal data may be shared with the following categories of recipients:

• Couriers and logistics providers: for order delivery (name, surname, address, phone number)
• Payment providers: Klarna, Satispay, banks and payment networks
• Google LLC: via Google Analytics for website traffic analysis (with IP anonymisation)
• Email service providers: for sending transactional communications and newsletters
• Competent authorities: where required by law

Data is not sold to third parties or shared for third-party advertising purposes.

5. International Data Transfers

Some recipients (e.g. Google LLC) may be located outside the EU. In such cases, transfers are carried out in compliance with GDPR safeguards (Adequacy Decisions, Standard Contractual Clauses).

6. Retention Periods

• Order data: 10 years for tax obligations
• Browsing data: maximum 26 months
• Newsletter data: until consent is withdrawn
• Customer account data: until deletion is requested

7. Your Rights

As a data subject, you have the right to:

• Access (Art. 15 GDPR): obtain confirmation of processing and a copy of your data
• Rectification (Art. 16 GDPR): correct inaccurate or incomplete data
• Erasure (Art. 17 GDPR): request deletion of your data ("right to be forgotten")
• Restriction (Art. 18 GDPR): restrict processing in certain cases
• Portability (Art. 20 GDPR): receive your data in a structured format
• Objection (Art. 21 GDPR): object to processing for legitimate reasons or for marketing purposes
• Withdrawal of consent: withdraw consent at any time

To exercise your rights, please contact us through the "Contact" section of the website. You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or the supervisory authority of your country of residence.

8. Cookies

This website uses technical, analytical and profiling cookies. For more information, please see our Cookie Policy.

9. Changes to this Policy

The Data Controller reserves the right to amend this policy at any time. Changes will be published on this page with the date of update.

Last updated: April 2026