Terms and conditions

1. General provisions

By navigating in this area, the user accesses the web platform of the Tellismod.com Company. Browsing and transmitting a purchase order on the site implies acceptance of the Conditions and Data Protection Policies adopted by the site indicated therein.

These General Conditions of Sale apply to the sale of goods and the provision of services with exclusive reference to purchases made on the website www.tellismod.com in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree . n. 206/05 amended by Legislative Decree. n. 21/14 and Legislative Decree 70/03) by:

Club: Telli's Mod Di Daniele Bettelli

Headquarters: Via pavullese 237 - 41054 - Marano sul Panaro

(MO) - Italy - VAT number 03853440364

registered with REA n .: MO- 423144

The user is required, before accessing the products and services provided by the site, to read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase.

The user is invited to download and print a copy of these General Conditions of Sale, the terms of which Telli's mod reserves the right to modify unilaterally and without notice.

2. Object

These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for goods and services on www.tellismod.com and do not, however, regulate the supply of services or the sale of products by of subjects other than the seller who are present on the same site through links, banners or other hypertext links.

Before placing orders and purchasing products and services from different subjects, we suggest that you check their conditions of sale.

3. Conclusion of the contract

To conclude the purchase contract, it will be necessary to complete the online purchase procedure and transmit it following the relative instructions.

It contains the reference to the General Conditions of Sale, the information on each service purchased and the images of each product and its price, the means of payment that can be used, the methods of delivery of the products purchased and the relative shipping costs. and delivery where required, a reference to the conditions for exercising the right of withdrawal; methods and times for returning the purchased products. The seller is not responsible for any inadequacy of the graphic representations of products shown if due to technical reasons, since the representations have a purely illustrative function.

Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sale including the information on the right of withdrawal and the processing of personal data.

The contract is concluded when the seller receives the order form, after verifying the correctness of the data contained therein.

The buyer will be obliged to pay the price from the moment the online order forwarding procedure is completed. This will happen by clicking on the button: Complete purchase at the end of the wizard. Discount Coupons (or promotional codes) are not transferable or redeemable for cash and cannot be resold. Unless otherwise indicated in the conditions relating to each promotion, the Discount Coupons (or promotional codes) cannot be combined.

Once the contract is concluded, the seller takes charge of the order for its evasion.

4. Registered users

In completing the registration procedures, the user undertakes to follow the instructions on the site and to provide their personal data correctly and truthfully.

The confirmation will in any case exempt Telli's mod from any responsibility for the data provided by the user. The user undertakes to promptly inform Telli's mod of any changes to their data at any time communicated.

If the user then communicates inaccurate or incomplete data or even in the event that there is a dispute by the interested parties about the payments made, Telli's mod will have the right not to activate or suspend the service until the related deficiencies are rectified.

On the occasion of the first request for activation of a profile by the user, Telli's mod will assign the same username and password. The latter acknowledges that these identifiers constitute the system for validating the user's access to the Services and the only system suitable for identifying the user that the acts performed through such access will be attributed to him and will have binding effect towards him.

The user undertakes to maintain the secrecy of his access data and to keep them with due care and diligence and not to transfer them, even temporarily, to third parties.

5. Availability of products

Product availability refers to actual availability at the time the buyer places the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before confirming the order.

Even after sending the order confirmation e-mail, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected with the elimination of the unavailable product and the buyer will be immediately informed by e-mail.

If the buyer requests the cancellation of the order, by terminating the contract, Telli's mod will refund the amount paid within 30 days from the moment in which Telli's mod became aware of the buyer's decision to terminate the contract.

Orders will be processed during the following hours: from Monday to Friday, in the following time slot: 9:00 - 13:30, 14:30 - 18:00.

6. Products offered

Telli's mod sells handmade products for vape online.

For after-sales assistance, an email is available in the contact section

 

7. Methods of payment, prices

The price will be that indicated from time to time on the site, except where there is an obvious error.

In the event of an error, Telli's mod will notify the buyer as soon as possible, allowing confirmation of the order at the right amount or cancellation. In any case, there will be no obligation for Telli's mod to supply what is sold at the lower price incorrectly indicated.

The prices of the site include VAT. Prices are subject to change at any time. The changes do not affect orders for which an order confirmation has already been sent.

Once the product has been selected, it will be added to the cart and it will be sufficient to follow the instructions for the purchase, entering or verifying the information requested in each step of the process. Order details can be changed before payment.

Payment can be made by: Paypal, Bank transfer, Satispay

Online payment through, Satispay and Paypal is protected by a very effective data encryption system in no case will Telli's mod be in possession of credit card data.

Telli's mod will make the refund using the same payment method chosen by the buyer during the purchase. In the event that the payment should be made by bank transfer, it is essential that the invoice and order references are indicated in the reason for the payment, references that will be indicated in advance to the customer by email.

8. Tax considerations

Unless otherwise specified by the buyer at the conclusion of the order, the invoice issued will be sent together with the purchased products.

9. Delivery and shipping costs

Telli's mod ships all over the world.

The delivery, unless otherwise indicated, will take place within the maximum term of 5 days from the date of the order confirmation (for Italy).

For each delivery order, the Customer is required to specify at least one telephone number to allow the express courier to contact him in case of difficulty in delivery.

If delivery is not possible, the order will be sent to the courier's depot. In this case, a notice will specify the place where the order is located and how to agree on a new delivery.

If you are unable to be present at the delivery location at the agreed time, we ask you to contact us again to agree on a new delivery date.

If the delivery cannot take place for reasons not attributable to us after 15 days from the date on which the order is available for delivery, we will assume that we intend to terminate the contract.

As a result of the termination, the amounts of the goods will be returned, while the costs of custody or redelivery will be charged as quantified by the express courier or it will be possible to collect the product at the courier sorting point. In any case, the termination of the contract will take place within 30 days of receiving the order.

Shipping costs, if provided for by the product and the area to which it belongs, are charged to the buyer and are explicitly highlighted at the time the order is placed.

Upon delivery of the goods, the Customer is required to check:

that the number of packages delivered corresponds to what is indicated in the transport document.

that the packaging is intact and not altered even in the closing tapes.

In case of tampering and / or breakages, the Customer must immediately contest the shipment and / or delivery by putting the wording "GOODS INSPECTION RESERVE" on the copy of the delivery document to be returned signed to the courier or other operator.

The Customer is required to report any damage within 3 (three) days of receipt of the goods, by registered letter with return receipt, in advance by fax or by email to the following addresses: info@tellismod.com

10. Passing of risk

The risks relating to the products will pass to the buyer from the moment of delivery. The ownership of the products is considered acquired as soon as the full payment of all amounts due in relation to them has been received, including any shipping costs, or at the time of delivery, if this occurs at a later time.

11. Warranty and commercial compliance

The seller is responsible for any defect in the products offered on the site, including the non-conformity of the items with the products ordered, in accordance with the provisions of Italian law.

If the buyer has entered into the contract as a consumer or any natural person who acts on the site for purposes unrelated to any business or professional activity carried out, this guarantee is valid provided that the defect occurs within 24 months from the date of delivery of products; that the buyer presents a formal complaint regarding the defects within a maximum of 14 days from the date on which the defect was recognized by the latter; that the online return form is correctly filled in.

In the event of non-compliance, the buyer who has entered into the contract as a consumer will have the right to obtain the restoration of the conformity of the products free of charge, by repair or replacement, or to obtain an appropriate price reduction or buyer the resolution of the contract relating to the disputed goods and the consequent refund of the price.

All return costs for defective products will be borne by the seller.

12. Withdrawal

In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within the term of 14 days pursuant to art. 57 of Legislative Decree 206/2005 starting from the date of receipt of the products.

In the case of multiple purchases made by the buyer with a single order and delivered separately, the 14-day term starts from the date of receipt of the last product.

The buyer who intends to exercise the right of withdrawal must notify Telli's mod by means of an explicit declaration, which can be sent by registered letter with return receipt, sent in advance by fax or by e-mail to the following addresses: info@tellismod.com

The buyer is required to return the products he intends to return at his own expense and risk of transport. The right of withdrawal does not apply in the case of supply of goods made to measure or clearly personalized or which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly.

The goods must be returned to:

Telli's mod by Daniele Bettelli Focaccio

Via Pavullese, 237

41054 Marano Sul Panaro (MO

Italy

The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify the

compliance with the above, the site will refund the amount of the products subject to withdrawal within a maximum period of 30 days.

As required by art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, the site may suspend the refund until the goods are received or until the purchaser demonstrates that he has returned the goods.

The site will make the refund using the same payment method chosen by the buyer during the purchase. In the case of payment made by bank transfer, and if the buyer intends to exercise his right of withdrawal, he must provide the bank details: IBAN, SWIFT and BIC necessary for the refund.

13. Data processing

By using the site, the user authorizes the processing of his personal data. The data controller is Telli's mod. The data processor is Daniele Bettelli

The data is processed in an exclusively electronic form, using IT tools and supports designed to ensure the security and confidentiality of the data.

The stored information is protected from unauthorized access.

The data provided by users is processed in relation to purchase orders, payments (which may contain name, address, contact details), IP address, all other data communicated.

The purpose of using such data is the execution of the purchase order and payments, the communication of the data to third party providers of payment and shipping services as well as the informative contacts about the activities and services of the site, commercial offers from affiliated companies and business partners.

The provision of data and consent to the processing for the purposes referred to in the contract or the fulfillment of the order and the relative payment is necessary for the conclusion itself as well as for the execution of the contract therefore the refusal to provide such data or to lend the consent to the relative treatment results in the impossibility for the user to purchase the products and services offered.

The provision of data and consent to processing for the purposes of commercial communications is optional. However, any refusal to provide such data or to give consent to its processing may result in the impossibility for the user to receive such additional services.

The user always has the right to have his data updated, rectified or integrated, the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those that do not need to be kept for the purposes for which the data have been collected or subsequently processed, the attestation that the operations have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment it proves impossible or involves the use of means that are manifestly disproportionate to the protected right.

The user has the right to object, in whole or in part, to the processing of personal data concerning him for legitimate reasons, even if pertinent to the purpose of the collection and processing of personal data concerning him for the purpose of sending advertising or sales material. direct or for carrying out market research or commercial communication.

The user can also revoke at any time the consent to the processing of their data previously given to Telli's mod

Requests should be sent to:

info@tellismod.com or by filling out the form on the site https://www.tellismod.com/cont us

At the first visit, the user will be invited to choose their own language and will offer the possibility to save the language of preference. To this end, the user authorizes the use of the so-called identification codes. cookies, i.e. small files sent from your internet server and recordable on the hard disk of the user's computer.

The hard drive collects information on the user's language preference and stores the pages of the site visited. Cookies are used to prevent the user from receiving the same information repeatedly or in the wrong language, and to adapt the content and presentation of the site to the type of user's browser.

14. Safeguard clause

In the event that one of the clauses of these General Conditions of Sale is null for any reason, this will in no case compromise the validity and compliance with the other provisions contained in these General Conditions of Sale.

15. Contacts

Any request for information can be sent by e-mail to the following address info@tellismod.com, by telephone at 3393060925 or by filling out the form on the site: https://www.tellismod.com/cont us

The number is available from Monday to Friday at the following times: 09:00 - 13.30, 14:30 - 18:00.

16. Applicable law and competent court

These General Conditions of Sale are governed by Italian law and interpreted on the basis of it, without prejudice to any other prevailing imperative rule of the buyer's country of habitual residence. Consequently, the interpretation, execution and resolution of the General Conditions of Sale are subject exclusively to Italian law and any disputes inherent and / or consequent to them must be resolved exclusively by the Italian judicial authority. In the event of a dispute, the competent court is that of Modena

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